Effective Date: 01/01/2013
Last Updated: 12/16/2025

This Privacy Policy explains how Pipeworks Mechanical Corp. LLC (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you visit our website pipeworksmechanicalcorp.com (“Site”). We respect your privacy and are committed to transparency in how we manage data.

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

We collect information in the following categories:

1.1. Information You Voluntarily Provide

We only collect personal information when you submit it through a form, including:

• Full name

• Phone number

• Email address

• Service address or jobsite details

• Information related to plumbing/HVAC service requests

• Messages or descriptions of issues submitted via forms

We do not collect payment information on the Site. All financial transactions occur offline.

1.2. Automatically Collected Information

When you visit our Site, certain data may be automatically collected via cookies, server logs, and third-party analytics tools.

This may include:

• Browser type, version, and settings

• Device type (mobile, desktop, tablet)

• IP address (may be anonymized depending on Google settings)

• Dates/times of visits

• Pages accessed, time spent, and navigation behavior

• Referring websites

• General geographic region (not precise location)

This information is used for Site optimization and performance reporting.

1.3. Cookies and Tracking Technologies

Cookies may be used to:

• Customize user experience

• Track user engagement

• Improve load times

• Monitor traffic patterns

• Support analytics and performance metrics

Users may modify browser settings to block cookies, although this may affect functionality.

2. How We Use Information

We use information for the following purposes:

2.1. Service Fulfillment

• Responding to inquiries

• Scheduling appointments

• Providing plumbing and HVAC estimates

• Delivering membership information

• Sending coupons or promotional offers upon request

2.2. Site Analytics and Improvements

Information is analyzed to:

• Monitor Site health and performance

• Improve layout, content, and user flow

• Identify technical issues

• Evaluate marketing or advertising effectiveness

2.3. Administrative and Business Operations

• Customer service communication

• Internal reporting and record-keeping

• Compliance with applicable laws and regulations

We do not sell, rent, or trade personal information.

3. Third-Party Disclosure

We share limited information with third parties only when necessary.

3.1. Service Providers

We use trusted third parties for:

• Website hosting

• Email communication

• Analytics (Google Analytics)

• Security monitoring

All providers operate under confidentiality agreements.

3.2. Legal Obligations

We may disclose information:

• To comply with subpoenas, court orders, or regulatory requirements

• To protect our legal rights, property, and safety

• To investigate suspected fraud or misuse

3.3. No Sale of Personal Information

We do not sell or share your personal data for advertising or marketing by third parties.

4. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purpose for which it was submitted

• Maintain service records

• Comply with legal requirements (tax, regulatory, contractual obligations)

Analytics and log data may be stored longer, but do not personally identify users.

5. Data Security

We employ administrative, technical, and physical safeguards to protect your information, including:

• Secure hosting environment

• Firewall and malware protection

• Encrypted transmission (HTTPS)

• Controlled access to internal systems

No internet-based system can be guaranteed 100% secure, but we take reasonable steps to minimize risk.

6. Children’s Privacy

This Site is intended for adults.
We do not knowingly:

• Collect information from children under 13

• Target services to minors

If we become aware of unauthorized data from a minor, it will be deleted promptly.

7. Your Rights and Choices

You may request:

• A copy of the information you submitted

• Updates or corrections

• Deletion of your information

• Opt-out from promotional communications

Requests can be made by contacting us directly.

8. External Links

Our Site may contain links to third-party websites. We are not responsible for:

• Their content

• Their privacy practices

• Any damages arising from use of those sites

Users should review those privacy policies independently.

9. Policy Changes

We may update this Privacy Policy at any time. Updates take effect once posted on this page. Continued use of the Site constitutes acceptance of changes.

10. Contact Information

For privacy questions or requests, contact:

Pipeworks Mechanical Corp. LLC
194 Greenwood Ave
Midland Park, NJ
973-930-0397