Schedule Service

Privacy Policy

  1. Home
  3. Privacy Policy

Last updated: 2026

1. Overview

Pipeworks Mechanical Corp (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and maintaining transparency in how we collect, use, disclose, and safeguard your information.

This Privacy Policy applies to all information collected through:

  • Our website: https://pipeworksmechanicalcorp.com

  • SMS/text messaging communications

  • Phone calls, emails, and in-person interactions

  • Any related services, marketing, or customer support

By using our services, you consent to the practices described in this policy.

 

2. Jurisdiction & Legal Compliance

We operate in the United States and comply with applicable laws, including:

  • New Jersey Consumer Fraud Act (N.J.S.A. 56:8-1)

  • Telephone Consumer Protection Act (TCPA)

  • CAN-SPAM Act

  • Applicable data security and breach notification laws

We commit to fair, transparent, and lawful data practices.

 

3. Categories of Information We Collect

A. Personal Identifiers

  • Full name

  • Phone number

  • Email address

  • Home/business address

B. Commercial Information

  • Service inquiries

  • Appointment details

  • Transaction and service history

C. Technical & Usage Data

  • IP address

  • Browser type

  • Device identifiers

  • Pages visited and time spent

D. Communication Data

  • SMS interactions

  • Email correspondence

  • Call logs (where applicable)

E. Payment Information

We do NOT store full payment details. Payments are processed through secure third-party providers.

 

4. How We Collect Information

We collect information through:

  • Website forms

  • Phone calls and SMS opt-ins

  • Cookies and tracking technologies

  • Third-party integrations (analytics, CRM tools)

 

5. Purpose of Data Use

We use your information to:

  • Schedule and deliver services

  • Communicate appointment updates and confirmations

  • Provide customer support

  • Send promotional offers (with consent)

  • Improve website functionality and performance

  • Prevent fraud and unauthorized activity

  • Comply with legal and regulatory requirements

 

6. Legal Basis for Processing

We process your data based on:

  • Your consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

 

7. SMS & A2P 10DLC Compliance

Express Written Consent

By providing your phone number, you give prior express written consent to receive SMS messages from Pipeworks Mechanical Corp.

Message Types

  • Appointment confirmations/reminders

  • Service updates

  • Promotions and offers

Required Disclosures

  • Message frequency varies

  • Message & data rates may apply

  • Consent is not a condition of purchase

Opt-Out & Help

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

  • Opt-outs processed immediately

Data Handling

  • SMS consent data is never sold

  • No third-party marketing sharing

  • Used strictly for communication purposes

Carrier Compliance

We adhere to A2P 10DLC carrier requirements to ensure compliant messaging practices.

 

8. Data Sharing & Disclosure

We may share information with:

  • Hosting providers

  • CRM platforms

  • SMS delivery platforms

  • Payment processors

  • Legal authorities when required

We strictly:

  • Do NOT sell personal data

  • Do NOT share SMS opt-in data

 

9. Data Security Measures

We implement industry-standard protections including:

  • SSL encryption

  • Secure servers

  • Access restrictions

  • Monitoring systems

Despite safeguards, no system is completely secure.

 

10. Data Retention Policy

We retain information only as long as necessary for:

  • Service delivery

  • Legal compliance

  • Business operations

Data is securely deleted when no longer needed.

 

11. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt out of marketing

  • Withdraw consent

To exercise rights, contact:

We respond within legally required timeframes.

 

12. Cookies & Tracking Technologies

We use cookies to:

  • Analyze traffic

  • Improve functionality

  • Personalize experience

You can disable cookies via browser settings.

 

13. Third-Party Services

We may use third-party tools (analytics, CRM, SMS platforms). These providers are contractually required to safeguard your data.

We are not responsible for external websites linked from our site.

 

14. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

 

15. Data Breach Notification

In the event of a data breach, we will:

  • Notify affected users as required by law

  • Take immediate corrective action

  • Cooperate with authorities if necessary

 

16. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Unauthorized access beyond our control

  • Third-party breaches

  • Indirect or consequential damages 

 

17. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

Continued use of services constitutes acceptance of changes.

 

18. Contact Information

Pipeworks Mechanical Corp

Website: https://pipeworksmechanicalcorp.com
Email: domenico@pipeworksmechanicalcorp.com
Phone: 973-930-0397

 

19. Compliance Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

20. Plain-English Summary 

  • We collect only what we need to serve you

  • We do not sell your data

  • You can opt out anytime

  • Your information is protected

If you have questions, contact us anytime.